OUTRIGGER Reef Waikiki Beach Resort — Frequently Asked Questions

Check-in is at 3 PM. Check-out is at 11 AM. Early check-in and late check-out are available based on availability. Contact the hotel at (808) 923-3111 to request.

Honolulu International Airport (HNL) is approximately 30-60 minutes away depending on traffic. Transportation options include: door-to-door shuttle services, Uber/Lyft (25 minutes to 1 hour depending on traffic), taxi, or rental car. The resort is located at 2169 Kalia Road, Honolulu, Hawaii 96815.

Domestic flights: Depart at least 2 hours before your flight. International flights: Depart at least 3 hours before your flight. The drive can take 30 minutes to 1 hour depending on traffic.

From the airport: Exit toward Waikiki/Honolulu. Take the ramp and stay right going east for 1 mile to H1 Freeway. Merge onto H1 East, get into the left lane, and continue for 0.8 miles toward Honolulu. The resort is on Waikiki Beach where Beachwalk ends at Kalia Road.

$50 USD plus tax per day, per room, charged at check-out. Includes: WiFi for up to 4 devices, local and international phone calls up to 60 minutes daily, 2 reusable water bottles, tote bag, in-room coffee and tea, 24/7 fitness center access, pool access, beach towels, cultural activities, reef-friendly sunscreen at the pool, free breakfast for children 5 and under with adult meal purchase at Monkeypod Kitchen, and discounts at Waikiki Aquarium and Bishop Museum.

Room rates do not include taxes. The following taxes are added at check-out: 4.712% Hawaii State General Excise Tax, 10.25% Hawaii Transient Accommodations Tax, and 3% County Transient Tax (total: 17.962%). Tax rates are subject to change without notice.

Standard dates (January 5 – December 23): Cancel 3 or more days before arrival to avoid a charge of 1 night's room rate plus taxes. Holiday dates (December 24 – January 4): Cancel 45 or more days before arrival to avoid a charge for the full stay.

A valid credit card or cash deposit of the first night's room rate plus tax is required at the time of booking to guarantee your reservation.

Standard Guest Rooms: 1-3 persons. Guest Rooms (non-standard) and 1-Bedroom Suites: 1-4 persons. 2-Bedroom Oceanfront Suites and Coral Reef Penthouse: 1-6 persons. 3-Bedroom Oceanfront Suites: 1-9 persons. 4-Bedroom Oceanfront Suites: 1-12 persons. Additional person fees: $95/night (non-club), $115/night (club).

Cribs are available subject to availability. The number allowed depends on your room type. Extra beds are not available at this property.

The pool is open 8 AM to 9 PM daily. No lifeguard is on duty. Poolside cabanas and daybeds are available to rent. Email [email protected] for pricing and reservations. The pool area includes a sundeck and 3 whirlpool spas.

The beach is steps away from the hotel. Walk toward the back of the hotel to reach the ocean. Honolulu Surf Club Hawaii is located on the beachfront and offers beach chaise rentals and surfing lessons. For Waikiki Beach, walk to Kalakaua Avenue toward the sister property, OUTRIGGER Waikiki Beach Resort.

On-site restaurants include: Kani Ka Pila Grille (breakfast, lunch, dinner with live Hawaiian music nightly), Monkeypod Kitchen by Merriman (farm-fresh local cuisine with Diamond Head views and daily live entertainment), Starbucks Coffee, and Voyager 47 Club Lounge (for club room guests). Room service is also available.

The Voyager 47 Club Lounge is located on the 3rd floor of the Diamond Head Tower and is exclusive to guests staying in Club Rooms and Suites. It offers beachfront views, Hawaiian-style breakfast with premium Kona coffee (6:30-9:30 AM), and evening cocktails with appetizers (4:30-6:30 PM).

Yes, WiFi is included in the daily resort fee for up to 4 devices per room. Complimentary internet access is also available in public areas.

Yes, there is a 24/7 fitness center with weight-training machines, accessible to all guests as part of the resort fee.

Yes, self-parking is available on-site. Contact the hotel for current rates.

Yes, there is a 24-hour self-service business center with computer, high-speed internet access, printer, and fax.

Yes, laundry and dry cleaning services are available for a fee. Items submitted to housekeeping or bell desk by 8 AM are returned the same evening (except weekends and holidays). Ice machines are located near the elevators on each floor.

Yes, qualified babysitting services can be arranged for a fee. Contact the concierge for arrangements.

Complimentary cultural activities include hula lessons, lei making, and vow renewal ceremonies on the beach. These are included in the resort fee.

Yes, the hotel has wheelchair accessibility throughout its grounds.

Yes, dogs and cats are allowed in guestrooms. Size limitations may apply, and charges may apply. Contact the hotel for specific pet policies.

No, the resort is entirely non-smoking.

Yes, Japanese-speaking staff are available at the front desk. Additionally, a 24-hour Japanese interpretation service is available by calling (808) 481-0508.

Doctors on Call clinic is located at Sheraton Waikiki, open daily 10 AM to 8 PM. Japanese language service is available. Phone: (808) 971-6000.

Waikiki Aquarium: One free junior admission (ages 4-12) per paying adult, or $1 off adult admission. Bishop Museum: Complimentary admission for up to 2 adults and 2 children (ages 4-17) — up to $99.80 value — with room keycard. Kapiolani Park, Honolulu Zoo, and Waikiki Aquarium are within 0.9 miles of the resort.